Operational Templates

Useful template-based suggestions grounded in your property facts.

Staynora draft suggestions are rule-grounded in your property guidebooks, lock instructions, cleaner schedules, and house rules. Zero unpredictable AI hallucinations.

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Rolling out

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Human-in-the-Loop Process

How Template-Based Suggestions Actually Work

Guest inquiries are matched against property facts and structured operational templates. You maintain full oversight before anything is sent.

Guest sends inquiry"Can we check in 2 hours early today? Our flight landed ahead of schedule."

Inbound

Template-based draft suggestionStaynora checks calendar availability and housekeeper turnaround status, then populates a pre-approved template response.

Template Draft

Host approval queueReview the suggested response on your dashboard or phone. Edit wording or approve with 1 click.

Host Approval

Approved dispatchMessage delivers to guest via WhatsApp or Email, and arrival status updates on your schedule.

Sent & Logged

Grounded Inquiries

When a guest asks about Wi-Fi passwords, parking rules, or hot tub settings, Staynora references documented property facts without inventing policies.

Urgent Issue Triage

Inbound messages with urgent keywords ("water leak", "air conditioning broken", "lockout") trigger immediate priority alerts and auto-create maintenance tasks.

Host Approval Guardrails

You define which categories can send automatically and which require manual review. Financial and cancellation actions always require explicit host approval.

Daily Operations Summary

Every morning, Staynora generates a structured summary of today's check-ins, check-outs, housekeeper assignments, and pending messages across your portfolio.