The communication channel your international guests actually check.
International travelers often turn off cellular roaming data or ignore email apps. WhatsApp arrives directly on their lock screen with Google Maps GPS, smart lock keys, and instant Wi-Fi.
WhatsApp sending needs approval from Meta for the official WhatsApp Business API. It is not live yet, so Staynora cannot send WhatsApp messages today. This page shows what we are building.
Deliver keycodes before guests even ask where the keybox is.
Traditional emails get caught in spam filters or buried while travelers navigate airport terminals. A WhatsApp message pings the guest with verified property branding, directions, and one-tap lock access.
Three Clearly Separated Message Modes
Staynora explicitly separates automated workflows, manual host messages, and AI drafts so you are always in complete control.
1. Automated Workflows
Triggered strictly by event logic (e.g. T-6 hours before arrival, smart lock PIN sync, 08:30 checkout notice). Approved Meta templates ensure 100% compliance with WhatsApp anti-spam policies.
2. Live Manual Host Replies
Typed directly by you or your co-host inside the Unified Inbox. Your personal phone number remains private; guests see only your verified property business brand.
3. AI-Drafted Suggestions
When a guest asks a question outside business hours, Staynora AI prepares a draft based on your house manual. You can review and click "Approve" with one tap.
Integration Architecture & Privacy
Staynora connects directly to Meta's Cloud API infrastructure. During onboarding:
- No Personal Number Sharing: Maintain a dedicated verified business number or port your existing credentials.
- Pre-Approved Meta Templates: Check-in keys, location pins, and departure notices comply fully with WhatsApp commercial terms.
- Instant Sandbox Simulation: You can test all workflows in sandbox mode immediately without waiting for Meta business manager approval.