Guest Communication
Self Check-In Instructions: A Template Guests Can Follow
A clear arrival guide in the right order, with a copy-and-edit template and the details guests ask about most.
Check-in instructions, message templates and clear communication that earns good reviews.
A clear arrival guide in the right order, with a copy-and-edit template and the details guests ask about most.
Timing, local detail and a human escape hatch: three rules for repeat messages that still feel personal.
Copy-and-edit templates for booking confirmation, the day before arrival, and the day of arrival.
When WhatsApp helps, where it falls short, and what to think about before moving guest chats off your booking platform.